Home/About/Warranty

About

Our warranty.

A one-year limited warranty on every piece purchased from our website.

Frédéric Duclos® jewelry is covered by a one-year limited warranty from the date of purchase directly from our website.

01

What Is Covered

  • Mechanism flaws (clasps, hinges, and bales)
  • Broken earring posts or clips
  • Missing or loose stones or inlays
02

What Is Not Covered

  • Natural tarnishing over time
  • Accidental damage or damage from negligence
  • Pieces purchased from other retailers
  • Lost or stolen jewelry
03

How to Make a Claim

Simply email us at hello@fredericduclos.com along with a copy of your receipt.

Please include a photo of the issue and we will guide you through the next steps.

Looking to return a piece? See our returns and exchanges.